Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!

$10 DRIP CREDIT

Cash SUD will be giving each Retail/Residential customer a one time $10 Drip Credit. This is equivalent to 2500 gallons of water usage to cover the expense of dripping faucets to keep them from...

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Cash SUD Boil Water Notice Rescinded, 2/24/21

Boil Water Notice Rescinded

February 24, 2021

 

On Feb. 16,2021, the Texas Commission on Environmental Quality required Cash SUD public water system, 1160018, to issue a Boil Water Notice to...

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Cash SUD Update 2/23/21, 2pm

The Boil Water Notice remains in effect for Cycle 2, 3 & 4 until further notice.

 

Office Tower (serves Cycle 3 customers) is operating at 95%

Greenville Tower (serves Cycle 2 customers)...

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Cash SUD Update 2/22/21, 2pm

Progress is being made at most locations:

Office Tower (serves Cycle 3 customers) is operating at 95%

Greenville Tower (serves Cycle 2 customers) operating at 81%

Dixon Tower (serves Cycle 3...

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Determining Your Cash SUD Billing Cycle

We understand that some Cash SUD customers are unsure of what Cycle they are in and whether they are under the boil notice. There are two way to determine what cycle you are in:

  1. According to...

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Cash SUD System Update, Sunday, 2/21/21, 1pm

Customers in Cycle 2 (served by the Greenville tower) should have some water but with lower than normal pressure.

Customers in Cycle 3 (served by the Office and Dixon towers) should be seeing...

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Cash SUD Update Feb. 19, 2021

Customers is Cycles 2, 3 & 4 still remain under a boil water notice until further notice.

Now, that we are past the hard freezes, Cash SUD is asking customers to please reduce the number of...

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Boil Water Notice Update 2/18/2021

Cash SUD Update Feb. 18, 2021:

Cash SUD Customers remain under a Boil Water Advisory Notice until further notice.

Current Water System Conditions East Side:

Treatment Plant is pumping at 1400...

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Boil Water Notice - February 16, 2021

Due to reduced distribution system pressure due to rolling  interruption in electric service, the Texas Commission on Environmental Quality has required the Cash SUD public water system to notify...

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Water Outage

Due to rolling blackouts, our pump stations are struggling to maintain/restore water service.  Our crew members are aware and doing their best to restore service to all areas. Due to constant...

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TRIP FEE INCREASE

As of September 5, 2020 CASH SUD will be increasing all trip fees from $40 to $60. This will include trip fees for disconnection of water service due to non-payment. For example, if a customer has...

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NEW SERVICE 911 ADDRESSES

911 service addresses will be required on all new services before a meter will be set. Please call the 911 coordinator at 903-408-4250.

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COVID-19 PRECAUTIONS

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Free CHL Disinfection

Beginning today and running through August 31, we will be conducting a disinfection process. Some customers may notice a change in smell or taste to their water but it is completely safe to drink.

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CASH SUD MONITORING VIOLATION

We will be mailing a letter to all of our customers regarding a TCEQ monitoring violation. A copy of the letter can be found under forms and reports. 

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