ALERTS

Update to payment alert- Draft customers' are set up through their checking accounts and will not be affected by the change in Credit/Debit card payments.

 

Cash SUD Boil Water Notice Rescinded

Boil Water Notice Rescinded

February 24, 2021

 

On Feb. 16,2021, the Texas Commission on Environmental Quality required Cash SUD public water system, 1160018, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

 

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of February 24, 2021. Customers received word yesterday; this is just an official reminder that the Boil Water Notice has been lifted. There is no longer a need to boil water before use

 

If you have questions concerning this matter, you may contact Cash SUD

at 903-883-2695.

Cash SUD Update 2/23/21, 2pm

The Boil Water Notice remains in effect for Cycle 2, 3 & 4 until further notice.

 

Office Tower (serves Cycle 3 customers) is operating at 95%

Greenville Tower (serves Cycle 2 customers) operating at 88%

Dixon Tower (serves Cycle 3 customers) operating at 75%

Lone Oak Ground Storage Tank operating at 73%

Lone Oak Tower (serves Cycle 4 customers) operating at 65%

Cumby Tower (serves Cycle 4 customers) operating at 84%- Cumby Tower almost full.

 

The system is in good shape right now, and hopefully with continued conservation of water, we should be back to normal operations by Wednesday afternoon. So, all customers, please continue to conserve water through Wednesday afternoon.

 

District personnel have been pulling bacteriological samples in Cycles 2 & 3 where pressure has been normal for the last 24 hours. We should have sample results for Cycles 2 & 3 by Wednesday or Thursday.  Cycle 4 samples will be pulled on Wednesday, and we should see results by Friday. We will let you know the results as soon as we receive them.

Boil Water Notice Update - 2/18/2021

Cash SUD Update Feb. 18, 2021:

Cash SUD Customers remain under a Boil Water Advisory Notice until further notice.

Current Water System Conditions East Side:

Treatment Plant is pumping at 1400 gpm, or 90% raw water intake.

The Office Tower is holding at 77% full, Greenville Tower is at 45%.

The Dixon Tower is turned off to allow water to be pushed to Lone Oak ground storage tanks.

Lone Oak Tower is at 22% and Cumby Tower is at 0% full.

The District is hopeful that customers in the 513 Campbell and Cumby areas will see some flow of water later today.

Current Water System Conditions West Side:

Fate Pump Station Ground Storage Tanks are 52% full.

Union Valley Tower is holding at 80%.

Union Valley Pump Station is struggling to hold 20% due to continued power outages.

Quinlan Tower is at 15% and will not improve during the continued power outages.

Office Repairs in Progress:

Bear with us as we are trying to get your water service restored.  The office phones are not currently manned due to flooding that happened earlier this week.

Staff has been moving furniture and work stations to our old office building and hope to have that facility up and running by Monday afternoon.

Emergency after hours phone is working intermittently, so please keep trying to call.